city skyline during night time

24/7 Emergency Service

Our clients enjoy access to one of Victoria's most reliable and responsive emergency services aimed at assisting residents with any maintenance issues day or night all year round.

24 Hr Convenience

ICR Site Solutions offers our clients access to multiple trades to suit any issue or emergency via single point of contact. Whether you are dealing with a leak, a power outage or faulty garage door, our professionals are on standby to assist with any problems 24/7.

person using MacBook Pro
person using MacBook Pro
Quality Service

Reliability, responsiveness and efficiency are the core principals of our customer service philosophy. We believe in doing things right and strive to ensure that our actions are always directed towards giving our valued clients the best possible outcome.

As the after-hours service provider, our experienced operators triage incoming calls to decide if a reported incident truly requires attendance. We don’t believe in treating calls like an open checkbook - another way we provide peace of mind for residents and committees.

Decision Making

After Hours 1300 556 550

Complete Peace of Mind

Local Answering Service

No Subscription or Retainer Fees

No Automatic Incident Call-Outs

No Long Term Lock-In Contracts